You create an account and fill your knowledge base yourself with FAQs, website content or documents. The AI is instantly active on that information, and you set the tone of voice in the dashboard. Need a hand? We're happy to help.
Can I cancel at any time?
Yes! All subscriptions can be cancelled on a monthly basis. You're not locked into anything. If you cancel, the service stops at the end of the current month.
Is my data secure and GDPR-compliant?
Yes. Your data is stored on servers in the Netherlands (EU) and processed under the GDPR. For the AI feature we work with OpenAI (US) under the proper safeguards (EU Standard Contractual Clauses). We never sell your data to third parties.
What happens if the AI can't answer a question?
The AI politely lets the customer know and offers to connect them with a team member. You can set which questions should always be forwarded to a human.
How many questions can the AI handle per month?
All plans include unlimited questions. Whether it's 10 or 10,000 questions per month, the price stays the same. Perfect for growing businesses!
How quickly can I get started?
Right away. You sign up, fill your knowledge base and place one line of code on your site — you can go live the same day. No waiting time or mandatory intake call; help is optional if you want it.
Can the AI work in multiple languages?
Yes. The AI automatically detects your customer's language and replies in that same language — 70+ languages, included in every plan by default. No extra cost or setup needed.