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One inbox for all your customer contact. AI does the work.

Answer most of your customer questions automatically. LimeDesk learns from your knowledge base and replies instantly — day and night, in your tone of voice.

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Dashboard — Overview Dashboard — Inbox Dashboard — Conversations Dashboard — Knowledge base Dashboard — Analytics Dashboard — Widget Dashboard — Integrations Dashboard — Settings Dashboard — Account
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Gmail
Shopify
HubSpot
Website Chat
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HubSpot
Website Chat

What do you get with LimeDesk?

When will my package arrive?
Tomorrow between 2–4 PM via PostNL 📦

AI answers 24/7

Answers based on your knowledge base, in your tone of voice.

LimeDesk Inbox with conversations

One inbox

WhatsApp, email, Instagram and Messenger — all in one place, coming soon.

AI is answering this conversation Take over

You stay in control

Pause the AI with one click and take over the conversation.

AI answers 24/7 — in your style.

Train the AI on your FAQs, website and documents. Then it does the work: answering automatically in your tone of voice, without you having to step in every time.

  • Answers based on your knowledge base, website and documents
  • Answers 24/7 in your own tone of voice
  • When in doubt: seamless handoff to your team
  • 85% of questions resolved automatically on average
See how it works
LimeDesk AI
Online
Hi, can I still change my order?
You can make changes up to 1 hour after ordering. Give me your order number and I'll check right away.
#3892

One inbox for all your channels.

WhatsApp, email, Instagram, Messenger and website chat — all conversations in one place. You see everything, miss nothing, and your team works from one overview.

  • WhatsApp, email, Instagram, Telegram and more
  • AI and human conversations side by side
  • Filter by channel, status and priority
  • Hand off to a team member instantly
View all integrations
LimeDesk unified inbox — all channels in one overview

One knowledge base.
Always up to date.

Upload FAQs, connect your website, add documents — the AI learns instantly. Update something? One click and all answers are immediately current.

  • Import FAQs or automatically connect to your website
  • Upload PDFs, Word files and manuals
  • AI answers based only on your own content
  • See which source each answer comes from
Read more about the AI →

Live in 3 steps.

No training, no developer, no hassle.

STEP 1

Add your
knowledge base

Upload PDFs, connect your website or paste an FAQ. The AI learns from it instantly — no training required.

Import and New article buttons
STEP 2

Place the
widget on your site

One line of code on your website. Done in 30 seconds — no developer needed.

LimeDesk installation code
STEP 3

Connect your channels
in one click

WhatsApp, Instagram, Messenger or email — connect them directly to your LimeDesk inbox.

Your customers want an instant answer. LimeDesk makes sure they get it — on every channel, in your style, 24 hours a day.

85%
questions resolved automatically
<30s
average response time
24/7
always available for your customers

Works for your industry.

Limey
Limey
AI Agent · Online
Type your question...
Use cases

Where LimeDesk takes real work off your hands.

Practical situations small and medium businesses run into every week. LimeDesk handles them neatly, before your inbox fills up.

Fewer emails about orders, returns and stock.

LimeDesk instantly helps customers with questions your team now often answers by hand.

  • Where's my order?
  • How do returns work?
  • Is size M still in stock?

More inquiries without explaining the same thing every time.

For salons, agencies, garages and practices, LimeDesk gives clear answers before anyone needs to call.

  • Opening hours and availability
  • Prices, terms and preparation
  • Appointment and quote requests

One place for chat, email and social messages.

LimeDesk brings customer conversations together, so your team keeps an overview and can respond faster.

  • Website chat, email and WhatsApp
  • Instagram, Messenger and more
  • Handoff to a team member

What our customers say.

Yara El-Hassan
Women's fashion webshop

80% of our questions are about sizing and returns. the chat just handles those itself now, even at 11pm. saves me real hours every week

Bram Aldenkamp
Logistics company

Was pretty skeptical about AI at first, not gonna lie. But our planners aren't getting bombarded with simple questions anymore, so I'm sold 😅

Linh Tran
Massage practice

Customers ask their questions through the chat in the evening and book right away. I check my calendar in the morning and it's just full. love it

Stefan Veenstra
Furniture workshop

customers constantly want to know how far along their order is. i don't have to type that out 10x a week myself anymore, the chat handles it. such a relief

Tristan Veldhuis
Webshop

90% of my emails were "where's my package". those are almost all gone now!! should've done this way sooner

Selma Yildiz
Bookkeeping firm

Around the tax deadline we'd always get bombarded with calls. This quarter the chat caught the first line and we could just keep working. Took some getting used to, in a good way.

Joris Hooghuis
Plumbing & installation company

someone with a leak at 11pm now gets told right away what they can already do themselves. and it's straight in our inbox after that. works surprisingly well

Mateo Romero
Bike shop

Saves me like 2 hours a day answering messages. And it just sounds like us, didn't expect that.

Ravi Bhattacharya
Travel agency

our customers are in other time zones, questions come in literally all night. they used to only get an answer in the morning. now instantly, and you see it in the bookings

Anouk Sonneveld
Interior stylist

Was scared it would sound robotic, but customers don't even realize it's AI. Sometimes the bot even gets compliments haha

Cas Westenberg
Sports shop

insta, whatsapp and the site finally in 1 inbox. nobody asks "who's seen this?" anymore. that alone is worth the money

Aisha Bouali
Notary office

We get the same inheritance law questions every week. The chat explains it calmly and hands off to us when it's really needed. Clients respond well to it.

Blog & resources

Get smarter.

Tips, trends and how-tos for smart customer service.

Works with the tools
you already use.

Connect LimeDesk to your existing channels — no migration needed.

WhatsApp
WhatsApp
Gmail
Gmail
Instagram
Instagram DM
Messenger
Messenger
Telegram
Telegram
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Outlook
WhatsApp
WhatsApp
Gmail
Gmail
Instagram
Instagram DM
Messenger
Messenger
Telegram
Telegram
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Outlook
WhatsApp
WhatsApp
Gmail
Gmail
Instagram
Instagram DM
Messenger
Messenger
Telegram
Telegram
Outlook
Outlook
WhatsApp
WhatsApp
Gmail
Gmail
Instagram
Instagram DM
Messenger
Messenger
Telegram
Telegram
Outlook
Outlook